At Cosmtak.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1. Personal Information
When you visit Cosmtak.shop or make a purchase, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details. This information is necessary to process your orders, provide customer support, and communicate with you.

1.2. Non-Personal Information
We also collect non-personal information about your use of our website. This may include your IP address, browser type, operating system, and browsing behavior. This data helps us analyze trends, administer the site, and improve your user experience.

2. How We Use Your Information

2.1. Order Processing
We use your personal information to process and fulfill your orders, including shipping and delivery, and to handle any returns or exchanges.

2.2. Customer Support
We may use your contact information to respond to your inquiries, provide customer support, and notify you about updates or changes to your orders.

2.3. Marketing
With your consent, we may use your email address to send you promotional offers, newsletters, and other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails.

2.4. Website Improvement
We use non-personal information to analyze and improve our website’s performance, enhance user experience, and personalize content.

3. How We Share Your Information

3.1. Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and customer service providers. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2. Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid request from public authorities, such as a subpoena or court order.

3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your personal information to the acquiring entity. We will notify you of any such changes and update this Privacy Policy accordingly.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

5.1. Access and Correction
You have the right to access and correct your personal information. You can review and update your account information by logging into your account or contacting us directly.

5.2. Opt-Out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

5.3. Data Deletion
You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws and regulations.

6. Cookies and Tracking Technologies

6.1. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

6.2. Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. International Transfers

Your personal information may be transferred to and processed in countries outside of your home country. These countries may have different data protection laws than those in your country. By using our website, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: contact@cosmtak.shop
• Phone: +44 7380 482637
• Address: 20 Hillside Cres, Cheshunt, Waltham Cross EN8 8PW, UK